Waitrose Dump The ECB

I’d like to welcome back a familiar face to TFT. News broke a few days ago that Waitrose will not renew their sponsorship of the England cricket teams. Who better to react to developments than my old co-editor Maxie Allen? He’s been following events from afar with interest … 

Here are a few thoughts about the recent news that Waitrose have dumped the ECB. The supermarket chain decided, at the earliest possible opportunity, not to renew their sponsorship of the England teams when it expires in early 2017. The deal included all the ECB’s international sides, including the women’s, Lions, and under-19s XIs, as well as grassroots cricket – or at least, what passes for it, under the board’s aegis.

The decision is a major blow to the ECB. £3 million a year has gone down the swanee. Worse, Waitrose are what Giles Clarke would call “exactly the right sort of sponsor for England”: a prestigious but relatable brand which touches on people’s everyday lives. Their sponsorship gave England a precious presence beyond the normal reach of cricket – in supermarkets and retail websites. Cricket’s usual sponsors are more obscure and provide fewer, if any, synergies. Typically, they’re financial service providers whose brands mean little to anyone. The tie-ins do nothing to enlarge cricket’s footprint. When was the last time you went shopping at Investec?

When the ECB and Waitrose first got hitched, the BBC’s cricket correspondent was so excited about it, he did the voiceover for a You Tube advert celebrating the deal. It was a decision he later regretted. This moving film, which featured Stuart Broad, James Anderson, and Katherine Brunt, perusing the aisles for an apple, a loaf, and a bottle of wine, truly made you feel proud to be British. Such was its success, they quickly deleted it from You Tube. Yet more fun quickly followed when Peter Moores and Alastair Cook teamed up for a Waitrose-inspired cookery lesson.

But it was all too good to last. And perhaps the most embarrassing aspect for the ECB is that commerce is the one thing they’re meant to be good at. Lord knows they make a hash of everything else, but sharp-suited Tom Harrison was brought in as chief executive on the strength of his CV as a deal-making whizz-kid. Mind you, judging by his TMS interview last autumn, his inability to string together a coherent sentence probably didn’t help the negotiations.

So why did it all end in tears? There is a very simple reason why Waitrose ditched England, and I take total credit.

Remember my letter?

Let’s just suppose, though, that I wasn’t responsible. Most of the clues in the public domain derive from a report by Charles Sale in the Daily Mail. You could dismiss his assertions as gossip and rumour, sure – but hey, that’s the way the ECB like to do things.

Mark Price, the Waitrose MD who signed the deal with Giles Clarke, has recently left the firm – replaced by new management, who typically like to make changes to stamp their authority and signify a new broom.

The ECB hardly helped themselves, though. According to Sale, the board demanded a one-hundred per cent price increase to renew Waitrose’s sponsorship. One hundred per cent! We all know the ECB are greedy, but even by their mercenary standards, doubling the fee – on no obvious grounds – really takes the biscuit.

Sale also tells us that:

The supermarket giant also felt rather unloved by the ECB top brass – which has changed significantly, especially on the commercial front, since Waitrose came on board in 2013. And they were not impressed that the ECB allegedly hired agency TRM Partners to find new backers before they had officially said they were not going to extend the deal.

So, to put in another way, ECB mis-managed relationships, upset people, snuck around behind their backs, were devious and slippery? What a surprise.

And there are other sponsorship problems beyond Waitrose. Sale also reported that:

Meanwhile, Specsavers are expected to be the next backers of the County Championship after the loss of LV=. A more lucrative deal with Johnstone’s Paint fell through because of minimal TV coverage for the county game.

Minimal coverage? Talk about an understatement.

The Specsavers deal is as yet unconfirmed, so this means the ECB are effectively now looking for new sponsors for both the county championship and the entire portfolio of England teams. As kettles of fish go, this is a pretty one indeed. How did the board get themselves into such a mess at a time when the senior men’s team – having won the Ashes and in South Africa – are doing as well on the field as any potential sponsor could reasonably expect?

I referred only flippantly to my letter to Waitrose, but it’s not impossible the company felt embarrassed by their connection to a sports governing body with as toxic, misanthropic, and inept a reputation as the ECB’s.

The events which played out between February 2014 and May 2015, revealed – to extensive publicity – the board’s pathological culture of acrid mendacity and nefarious incompetence, a kind of cross between Robert Mugabe and the Chuckle Brothers, in corporate form. Why would a brand owned by John Lewis – who pride themselves on ethical commerce – want anything more to do with them?

That said, Waitrose most likely made a cold-blooded business decision, driven by the bottom line, and it relates to the collapse of the Johnstone’s Paint deal. Waitrose probably realised how little bang they were getting for their buck. England have just sealed a landmark victory in South Africa. And exactly how much publicity did that generate for Waitrose? There were barely any photos of the team on the front pages of newspapers. None of the players have since appeared on TV chat shows or magazine covers. The series may as well have taken place on the moon.

English cricket has no celebrities. In the Britain of 2016, heptathletes, track cyclists, and even divers, are more famous than the nation’s top cricketers. Why? Because they’re on mainstream television, while cricket languishes behind a paywall which only the most engaged and affluent viewers are prepared or able to breach.

A mere 467,000 people watched England beat Australia on the final day of the 2015 Cardiff Ashes test. The peak viewing figure for the 2013 Ashes was 1.3 million, and if last year’s ratings were higher, Sky Sports – who will release no numbers – are strangely reluctant to mention it. Meanwhile, on free television, snooker gets audiences three times larger than cricket, and 11.6 million watched England v Wales in the rugby world cup on ITV.

Is it any wonder sponsors are pulling out of cricket? The more money the ECB try to make from the sport, the less it’s actually worth.

James Morgan

37 comments

  • They should’ve gone to specsavers much earlier to replace those scratched and dusty rose-tinted spectacles, but continue to make spectacles of themselves….
    A more vital question regarding the loss of Cookie cooking up some freshly slaughtered lamb is….. Does this mark the end of those dreadful faux-cable sweaters? We need to know!
    Great stuff Maxie

  • My understanding is that the ECB are now “hawking” the England team sponsoring deal around to any large multi national company.

    I happen to know a large non English car manufacturing company has been approached , their reaction was “how could we be a fit for this?

    Therefore I can only conclude that greedy Clarke is getting desperate!

  • ***a kind of cross between Robert Mugabe and the Chuckle Brothers, in corporate form***

    Oh that is a winner!

  • Who could forget the tag-line “Please Cook, can I have some Moores?” that went with that photo at the top?

  • Hahaha, good old ecb. Won’t hales the saviour or buttler fix it?? Maybe a biffer like stokes?

    Oh wait, no.. Because hardly anyone ‘outside’ cricket knows about them and the ones inside realise they aren’t actually that good

  • An excellent summation of the “acrid mendacity and nefarious incompetence” that the (deliberately lower case) ecb ash shown itself to be.

  • I’m more than okay with losing Waitrose as a sponsor. They might be “the right kind of sponsor”, they might even “have an instinctive feel for cricket”, but they seem to have done nothing to broaden the appeal of the game or promote the sport in any way.
    I am what you might call “Outside Waitrose”. I’m not old, I’m not rich, I’m not dumb enough to think something is better just because it costs more, and even if all those things were true then the nearest branch is still over 30 miles away. What I’m trying to say is that for Waitrose, they see sponsorship of the England team as an efficient and cost-effective way of advertising to their core demographic (old, rich, dumb) without wasting money on mainstream advertising. They have little interest in kids, and kids take little to no interest of them.
    If I could choose the ideal next England sponsor by myself, it would be McDonalds. For a start, they’re everywhere. Waitrose shops might be as rare as rocking horse s***, but there are four McDonalds within maybe 2 miles of where I live. Waitrose appeal to a certain customer base who, if they’re not already cricket fans, are probably unlikely to convert now. McDonalds on the other hand target kids of all ages, and are very good at it. If you’re lucky, maybe 10% of kids could recognise any England cricketer. I’d bet they all know Ronald McDonald and the big yellow ‘M’. If McDonalds gave away cricket sets, figures of cricketers, cricket-based prizes in draws with Happy Meals then that might increase interest in the sport amongst kids who the ECB otherwise can’t reach.
    So if this would help the ECB and English cricket, what would McDonalds get out of it? Quite simply, they get linked to sport, which in turn makes them appear somewhat healthy. I imagine they’d be very willing to pay for branded cricket equipment for schools and clubs to use. Anything that links McDonalds with sport, and children, is good for their business.
    Not that I imagine for a second this might happen. The ECB being the ECB, I assume the sponsor will end up being SAGA, or some other company aiming to advertise to retirees and wealthy middle-aged men. Probably for less money than Waitrose were paying before too.

    • “they seem to have done nothing to broaden the appeal of the game or promote the sport in any way”
      “They have little interest in kids”

      I think this is a little unfair. The Waitrose local to us featured our club’s colts section as one of its green token charities last year and as a result we received a welcome contribution and have been able to invest in some coaching for the kids.

      • Surely the people who had the largest responsibility to market the game better are essentially the ECB. I think they had a fair bit of a job to do, particularly in light of falling participation levels within the game in this country.

      • I appreciate that my view of Waitrose (and in some ways the ECB too) are coloured by where I live, which is North of Birmingham & Nottingham and therefore basically in a No Man’s Land as far as they are concerned. The map Arron Wright posted shows how sparsely the Northern part of England is covered by Waitrose.

        Whilst I’m sure Waitrose’s contribution was welcomed by your club, I wouldn’t say it broadened the appeal of cricket or promoted it to people (especially children) who weren’t already engaged with it. As for them having “little interest in kids”, I meant that more in terms of advertising and promotion. McDonalds aggressively targets children and parents by giving away toys linked to popular kids films & TV shows with its Happy Meals. I can’t think of any time Waitrose has aimed an advert at children, or even parents. Obviously I live in an area which doesn’t have a Waitrose though, so perhaps they do this all the time and I’ve just never seen it. I certainly never meant to imply that Waitrose on an institutional level and all of its employees hate children.

        It bears saying that if your cricket club is in Denham (which I’m guessing only because of my Sherlock Holmes-ian genius for deduction), then that would present worrying signs of its own about English cricket. According to Rightmove the average house price there is £498,337, so if a town of what I can only assume is 30% millionaires can’t support a youth cricket team what hope do the more average parts of England have?

  • You can’t blame Waitrose at all for this. Darts apparently gets higher viewing figures on sky than the Tests

  • Great post Maxie. Beautifully written. Enjoyed every word of it. Laughed out loud at times.
    Do you not think from an England point of view that Jaguar were far more impressive than Waitrose? I never felt comfortable seeing those Waitrose caps adorning their sweet heads.
    Thank goodness the paint deal fell through. Where might we be with that? A great opportunity for comedy with Specsavers! I’m keeping my fingers crossed on that one.

  • I have been quietly sniggering since this news broke. 100% increase? typical of the arrogant greedy lot who run cricket these days. Until cricket is free to view they will always struggle to find sponsors.

    Enjoyed this article Maxie as ever

  • This could turn out to be good news.
    The ECB need to connect with all types of demographics, Waitrose has (John Lewis) has a certain image.
    Waitrose also didn’t do much to promote the game, I was shopping in there a couple of days before the ashes started last year and there was no sign of it in store, they didn’t even sell a cricket magazine.

    The ECB need to take a leaf out of Cricket Australia’s book and go after big everyday names, CA have Victoria Bitter & KFC, even if they accept a cut price deal, a bigger company with greater reach can help grow the game, and that’s more important than a couple of million quid over 3 or 4 years.
    As Danny puts so well, the ECB need to look further afield.

    Also for further reading, if you’re interested I’d seek out George Dobell and Nick Hoult on Twitter, they’ve had plenty to say, and they are a bit more reliable than Charles Sale.

    • I can’t see anything very insightful from either Dobell or Hoult. The latter says the deal didn’t work for either side, without explaining why – as far as I can tell. Surely the £3 million a year in cash worked well for the ECB. Dobell makes the point that Waitrose made no effort to engage the press – which is irrelevant to the collapse of their relationship with the ECB.

      Of course England would be better off with a really ‘everyday’ brand, and that’s one of the points I make above. Waitrose are the only sponsor England have ever had, apart from Vodafone, which you could rank as everyday.

      Sure, Tesco or Pizza Hut would be more likely than Waitrose to take cricket to new audiences, but now Waitrose have gone, who are the ECB actually likely to get? Another insurance or financial services brand, almost certainly.

      Neither Tesco nor Pizza Hut, the kind of brand England need, would be remotely interested in sponsoring cricket, because too few people watch it on TV – which is ultimately the main thrust of my argument.

      • England have also been sponsored by Tetley Bitter and Brit Insurance haven’t they?

        You are completely correct in saying that cricket may not be attractive because of it’s low audience. Another reason why this may be good news. Hopefully in the process of trying to attract new sponsors, the penny may drop.

          • …and hardly a very effective sponsor for engaging children and families.

            The Vodafone deal was an interesting reminder of the way English cricket, and the establishment in general, works – brokered as it was between the chairman of the ECB (Lord MacLaurin) and the chairman of Vodafone (er, Lord MacLaurin).

      • I think we’ve discussed this before, but I never regarded Waitrose as an “everyday” brand. I can’t use that word to describe a company who, as late as 2003, had not a single store north of Newark in Nottinghamshire. Even now, this is a map of their store locations:

        http://www.kevinlaurence.net/googlemaps/waitrose.html

        Seems to correlate quite strongly with the ECB’s major match allocation! Including the last Ashes, the last Women’s Ashes and the recently announced venues for the 2017 Women’s World Cup in England. Oh, and they repeatedly send touring sides to play Tests at Headingley and Durham, but almost exclusively in May and early June.

        Not saying I don’t like my nearest store (Ecclesall Road, Sheffield) but I have a lot of sympathy with Danny’s view and thought Waitrose were of a piece with Investec and JP Morgan, quite honestly.

    • Cricket in Australia (where I live) is FTA and, during the BBL, is often on two of the four network channels at prime time at the same time. It’s watched by millions. Everyone knows the Australia team and they’re are all very famous.

      In the 2015 BBC SPOTY, not a single player in the England team was nominated, despite an Ashes win and having the world’s no 1 Test batsman. Joe Root got beaten to a nomination by obscure athletes who would have trouble getting recognized in their own homes. Why would VB or KFC want to sponsor that?

      • I agree, but on a tangential side-note, the SPOTY nominations haven’t for many years been representative of anything other than the sports the BBC has footage of – hence the predominance of (often obscure) Olympians, tennis players, and F1 drivers over footballers and cricketers. A genuine list of the ten sportspeople who people talk about, watch, and care about, the most would be exclusively composed of Arsenal, Man Utd, Liverpool and Chelsea footballers.

        • On this did anyone watch Pointless last night? They had a question to name players of either team that played in the Ashes in 2013.

          The highest answer was KP with 26 and Cook scored 22. Those of you who watch this show will know that its pretty low for the highest answer to be just 26. Of course the 100 people may not be cricket fans but it does show that cricket is not finding its way into public conciousness.

              • The other night, pointless had a question about which Australian batsman had a test match batting average of 99.94 whose surname began with the letter B. Only 12 people knew that. One of the most famous cricket stats ever. The lady who answered it got it wrong though!

              • A general knowledge quiz is an interesting barometer.
                In the good old days when cricket was the second sport almost everyone probably had a little bit of knowledge on cricket. Even if it was just knowing who Ian Botham was or who won the ashes.
                Now its pretty much a specialist sport, a part of generation are growing up asking “what’s cricket”

      • I might be a bit confused but what games are you referring to? The Big Bash and Test Matches are on different networks but they aren’t on at the same time (at least not in Sydney and that is the only place that counts)

        • BBL was on the same days as the ODIs this year on about three occasions, off the top of my head, resulting in live cricket on 9 and Ten at the same time in prime time.

          The women’s BBL was on live FTA tv as well, along with the Matador Cup, the domestic limited overs tournament.

            • Seems you’re right. Strange how the memory plays tricks. Although what that list goes to show is that cricket was on FTA TV – on one of the main channels – every night for nearly six weeks, which also happens to be the school holidays.

              The basic point still stands; English cricketers are barely recognized outside of the bubble of committed fans, Australian cricket is prime time and worth sponsoring for a mass market brand.

              • Yeah, agree 100%
                CA getting so much right, ECB getting so much wrong.
                We have an influx of Aussie coaches, perhaps we need an Aussie Excecutive/marketing guru?

              • This tallies with the point made re the ‘Pointless’ show above, i.e. that there is a shocking lack of exposure. ECB have identified falling participation levels yet they are the governing body for the game.

  • The ECB mis-managed relationships, upset people, snuck around behind their backs, were devious and slippery.

    It’s all about trust, Mr Strauss.

    And I have less than zero in you and your cabal.

  • Perhaps Giles should approach Indian Cements LTD. I’ve heard he has quite a good relationship with their MD, though naturally it would have to be on their terms…

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